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Malaysia My Second Home Centre (MM2H)

CLIENT CHARTER
  1. Process the MM2H application within 90 working days from the date of complete application received depending on bank verification within the stipulated period.
  2. Process the MM2H appeal application within 30 working days from the date of complete application received depending on bank verification within the stipulated period.
  3. Process the MM2H postponement application after the approval decision of MM2H Programme Committee Meeting within 30 working days from the date of complete application received depending on bank verification within the stipulated period.
  4. Produce the Conditional Letter of Approval or Rejection Letter to applicants within 5 working days from the date of The Director of The Immigration Department's approval.
  5. Produce Support Letter to MM2H programme's participants in the withdrawal of the fixed deposits for the purchase of home, vehicles, medical coverage and children's education within 3 working days from the date of the complete application received.

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