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Tourism Licensing Division

FUNCTIONS
  1. To study and formulate licensing policies relating to tourism enterprises.
  2. To register and license tourism enterprises (Operation of Travel Business / Agency and Tourism Training Institution).
  3. To register and license tourist guides.
  4. To register and license tourism vehicles (Excursion Buses and Hire and Drive Cars in Sabah, Sarawak and Labuan).
  5. To register and classify tourist accommodation premises.
  6. To carry out the prosecution of cases of violation of the Tourism Industry Act 1992 and Tourism Vehicles Licensing Act 1999 as well as regulations made thereunder by tourism enterprises or individuals.
  7. To formulate and revise legislation related to the tourism industry from time to time.
  8. To implement and enforce the laws of the tourism industry and regulations made thereunder.
  9. To process applications for the establishment of foreign tourism representative offices operating in Malaysia under the Government to Government (G to G) concept.
  10. To act as facilitator between government agencies, the private sector and non-governmental organisations on matters relating to tourism.
  11. To provide advice and support to individuals or organisations in the tourism industry.
  12. To review the licensing system and procedures so as to enhance the service delivery system.

CLIENT CHARTER
ITEMDURATION
TOUR OPERATING BUSINESS AND TRAVEL AGENCY BUSINESS (TOBTAB)
New Application / Additional Branch / Additional Types of License / Appeal 20 Days
Change of Status (Shareholders, Board Members, Premise Address, Company Name, Company Capital) 20 Days
Renewal of License TOBTAB / MM2H 20 Days
Tourism Representative Office 20 Days
TOURISM VEHICLE (SABAH, SARAWAK & LABUAN)
New Application / Appeal 5 Days
Change of License Status 3 Days
Change of Approval Letter 3 Days
TOURISM ACCOMMODATION PREMISES
New Registration 5 Days
New Classification / Re-Classification 20 Days
TOURIST GUIDE
New License 3 Days
Renewal of License 2 Days
TOURISM TRAINING INSTITUTE
New License 5 Days
Renewal of License 2 Days
New Application of Teaching Permit 3 Days
Renewal of Teaching Permit 2 Days
Change of Status 3 Days
SPA & FOOT MASSAGE CENTER
New Registration / Re-Registration 20 Days

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